Frequently Asked Questions

Our goal is to deliver quality medical health care.
Our costs continue to rise, it makes it impossible in privately owned practices with bulk billing to achieve this, especially in the field of achieving accreditation and keeping up to date as well as normal ongoing costs of running a business.
For this reason we chose to charge a reasonable private fee with discounts to concession card holders. We offer bulk billing to all children under the age of 16 years.

We are able to process your refund through Medicare at the time of your visit.

Please book a future appointment with your doctor to discuss test results at the time they are ordered. Alternatively phone the practice nurse for an overview of your test results. Any abnormal test results will need to be discussed with your GP face to face.

Our doctors are very busy with appointments. If you feel you need to speak to them via the phone, a nurse will usually speak to you first before discussing your case with the doctor or leaving the doctor a message.

*Under certain circumstances a telephone consult may be available, please do not book telephone consults online.

COVID-19 Notice
Please do NOT book an online appointment if:

  • You are suffering from shortness of breath, cough, sore throat – with or without a fever.
  • AND / OR have travelled overseas in the past 14 days.
  • AND / OR had close contact with a confirmed case of COVID-19

Please phone us instead on 3207 8066

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